Returns Form - PDF

If you are unhappy with any of your items, download and fill in this returns form and send the items back to us, using the address label cut out from the form. 

If you're having any trouble, call us on 01749 872080 and one of our office team will assist you.

Delivery

Standard Delivery (2 - 5 working days)

• FREE for Orders Over £49.00

• £3.95 for Orders Under £49.00

Priority Delivery (1 - 2 working days)

• £6.95

Saturday Service

• £9.95

Please note Helium Cannisters and Cutouts do not qualify for free delivery as must be sent with the Priority Delivery Service.

Returns

We want you to be happy with everything you buy from us. If you are not completely satisfied with any* of the goods you purchase, please return them in their original packaging within 30 days and we will refund you.

*Please note we don't accept returns on helium canisters, hosiery, wigs or unless faulty, personalised products.

Please post your goods back to us enclosing our returns form.

For more information on delivery and returns please click here.